Returns & Exchanges

At GLOWWA, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer a 30-day return policy for unopened and unused products in their original packaging.

1

Initiate Your Request

Contact our dedicated support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

2

Prepare Your Package

Safely pack the items in their original box, ensuring all seals are intact, and include a copy of your packing slip inside the parcel.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 business days.

4

Receive Your Refund

Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing